Frequently Asked Questions

Our weekly lawn maintenance package includes lawn mowing, precise edging, thorough weeding of beds, and pruning as needed to ensure your lawn remains immaculate and healthy.
Yes, we offer customizable lawn care packages to meet your specific needs. Whether you're looking for additional services or have particular lawn care requirements, we're here to create a package that's just right for you.
We are currently servicing the Tehaleh Community in Bonney Lake for routine lawn maintenance and expanding out into the 98391 zip code (Bonney Lake & Lake Tapps).

Simple schedule a free estimate and we will come to you! We believe in getting to know your lawn up close. That's why we love to visit your property before giving a quote. It's all about understanding your vision and crafting a plan that brings it to life. This approach ensures our services are perfectly aligned with your lawn care dreams. Let’s make those dreams a vibrant reality, together.
No, you don't need to be home for us to perform our services. We just ask that you provide us access to your lawn and secure pets indoors.
In case of bad weather, we may reschedule your service to the next available slot at no additional cost to you. Your satisfaction and the safety of our team are our top priorities.
Please ensure that the lawn area is accessible, remove any large debris, and secure pets indoors. This helps us provide efficient and safe service.

We actively partner with the property management companies in the neighborhoods we support to develop a deep understanding of the CC&Rs and other requirements they may have for your yard. If we do not meet those requirements through our lawn maintenance programs and you receive a fine, we will pay it and make it right. This guarantee is included in all of our weekly maintenance packages.
Our services are designed to meet and exceed HOA landscaping standards. Before we advertise our services in a community, we take the time to meet with the HOA or Property Management Company to talk through what they see and what they specifically look out for which isn’t always found in the governing docs. We also work to stay updated on any changes to the governing docs to ensure our work not only satisfies but surpasses their requirements.
If you're ever dissatisfied with our service, please contact us within 48 hours of the service completion. We will return to address the issue at no extra cost, ensuring your satisfaction.
Yes, the safety of your family and pets is paramount. We use pet and child-friendly products and methods to keep your lawn healthy and safe for everyone to enjoy.

We offer convenient online billing and accept a variety of payment methods, including major credit cards, Apple Pay, etc. Payments are due upon receipt of the invoice, and we provide easy online payment options for your convenience through email and text.
We do not. We ask for maintenance customer that you supply a credit card to keep on file. We will then set you up for reoccurring services and billing on a schedule that matches your needs. You can cancel at any time.

Signing up is simple! If your neighbor signs up, we will automatically apply the discount when we see neighbors with address’s next to each other. No extra work is needed from you!

Yes we are fully licensed and bonded with the State of Washington. Our general contractors license number is NEIGHLS765DJ and we hold additional business licenses with the Department of Revenue.
Currently, Neighbors Lawn Services owners (Sarah & Kameron) are the only operators. When we decide to scale up and need additional crews, all Neighbors Lawn Services employees will be fully employed by us W2. We will ensure that we run background checks and follow strict hiring principals to ensure that customers have peace of mind with who is on their property.

Our local expertise, commitment to customer satisfaction, and comprehensive, customizable services set us apart. As your neighbors, we take pride in enhancing our community's beauty and value through professional lawn care.
We recommend watering your lawn early in the morning, 2-3 times a week, allowing for deeper water penetration and healthier roots. Typically you will want around 1/4 - 1/2 of an inch per watering session and this can be measured by placing a bowl in your yard to collect water. However, this can vary based on your specific lawn type and local weather conditions. We're happy to provide personalized advice for your lawn's needs.
Our Client Portal is your one-stop digital hub for managing all aspects of your lawn care services with us. Designed with convenience in mind, every client receives a dedicated account where you can effortlessly track your appointments, review notes from our visits, and manage your invoices. It's our way of ensuring transparency and ease of access to all your lawn care management needs, allowing you to stay organized and informed every step of the way. With the Client Portal, keeping your lawn beautiful has never been easier.